Terms and Conditions
TERMS AND CONDITIONS OF HIRE (2018)
By paying a Deposit you expressly agree to all these Terms and Conditions of Hire. Please note that there is no caretaker or staff member on site so often someone will come to The Marden House Centre specially to let you in. We do ask you to respect the opening time you have chosen.
Please also note that THERE IS NO ACCESS TO THE MILL RACE unless you have specifically booked it.
CAPACITY. Please also note that the Main Hall has a capacity of 100 people at any one time (including servers and assistants) and the balcony 25 people, and those limits MUST NOT be exceeded.
Please ensure that the premises are not left unlocked and unattended at any time.
Any changes to your booking should be notified to the Bookings Secretary at least 24 hours prior to the event. Please do not rely on a message left on an answering machine. Written notification must be given where one or more sessions of a series of bookings is cancelled. Sub-letting or other transfer of the booking is not permitted and agreed numbers for an event must not be exceeded.
DEPOSITS. A 25% booking deposit is required on the confirmation of booking, with the balance payable 7 days before the event. Your deposit will be returned within 48 hours usually once banking details are provided to the Treasurer.
DAMAGE REPORTING. The Hirer shall report any damage and breakages as soon as practicable to either the President, the Secretary, the Treasurer or the Bookings Secretary.
DAMAGE/BREACH of TERMS. For parties, a damage deposit is payable, which is refundable in full provided there is no problem such as damage, or extra cleaning required and or Breach of the “Terms and Conditions” of hire.
CANCELLATION. 75% of the full cost will be refunded if you give notice to the Bookings Secretary 14 days or more before the event. The Marden House Centre may cancel any agreement to hire by giving notice of cancellation and returning the full fee paid by the Hirer who shall have no further claim on the The Marden House Centre.
ACCESS. The Trustees of The Marden House Centre must be allowed access to the premises at all times including areas under hire and during events.
CONFETTI. Confetti used in the garden must be biodegradable. Unfortunately Confetti is not permitted in the MAIN HALL as its use adds considerably to cleaning after your reception, any breach of this term will result in a £25 charge being taken from the "damage/breach of terms" deposit.
DECORATIONS. You must respect the rooms you hire and not cause damage to the fabric of the building. Nails, pins, sellotape, staples, blue-tak or any other method of attaching any decorations or posters to the painted, papered or stone walls or the painted doors MUST NOT be used. Extra care must be taken in attaching items to the wooden banisters, balcony or picture rails.
STAGE SCENERY. Any scenery brought onto the premises must be fire proof/proofed, insured and safe for use. Their use must be supervised by a qualified adult at all times.
BOUNCY CASTLES. Bouncy Castles used at Marden House need to have been PAT tested, be fit and safe for purpose and fully insured. Their use needs to be supervised AT ALL TIMES by an adult who has been instructed in their use by the provider of the equipment. At no time can children be left to use the equipment unsupervised. The Trustees can in no way take any responsibility for damage caused to Bouncy Castles nor injury sustained by anyone using the equipment.
ALCOHOL. The Marden House Centre is not licensed for the sale of alcohol. Please discuss with the Bookings Secretary the possibility of seeking a Temporary Event Notice from the Local Authority, which would allow you to sell alcohol
CANDLES, NIGHT LITES or ANY OTHER NAKED FLAME are expressly prohibited from use within the building.
KITCHEN. Hire of the kitchen includes the use of crockery and cutlery for about 70 people. Hirers should bring with them chopping boards, tea towels, washing up liquid etc.
ELECTRICAL ITEMS. Only Electrical Appliances that have a current valid Portable Appliance Test (PAT) certificate may be used anywhere within the building or garden. There are 2 RCD sockets outside of the building for use of outside appliances. Extension leads must not be used to power outside appliances.
GARDEN. Children must be supervised by an adult in person at all times whilst in the garden. Any damage caused to the garden will be treated as damage to the property. BBQs, Hog Roast equipment and similar hot equipment must not be set up on the grass.
PARKING. There is limited parking at the rear of the building, but there is public parking in the Car Park on the other side of the main road. Please do not park in Patford Street or alongside the building (unloading only is permitted) – for Health & Safety reasons this space must always be kept free for Emergency Vehicles.
NOISE. Please keep noise to a minimum as there is sheltered housing in the immediate vicinity.
BEHAVIOUR. You are responsible for maintaining good order during the hire period and for ensuring that no nuisance is caused to residents in the vicinity of the premises. Please ensure that any children present are supervised and protected at all times.
TELEPHONE. There is an Emergency Only telephone on site but the Hirer is recommended to make sure that a mobile phone, with signal, is available for use in an emergency.
FIRE EXITS. You MUST keep the fire exits, which are clearly marked, free of obstruction at all times.
CENTRAL HEATING. The central heating system is pre-set and you must not tamper with nor adjust it.
CLEARING UP. Please clear up and leave the building as you found it on entry. If you require a cleaner, we can provide one at an appropriate rate. Chairs and tables shall be tidily stacked as found, no more than 4 chairs high. Please use the supplied chair mover or lift them, but DO NOT DRAG THE CHAIRS as this will damage the floor and you will be charged for such damage. The building must be securely locked with windows closed and keys returned as instructed. Please empty the bins (putting no more than 2 bags into the provided large council waste disposal bin) and remove all other bags and debris and detritus off site.
LATE EXIT. A charge of £20 will be made for each half hour or part half hour that the hirer exceeds the finishing time agreed.
LIABILITY So far as is permitted by English Law, the Marden House Centre and Trustees accept no responsibility for injury, accident or death to any person or for damage, loss or theft of any property belonging to the Hirer or to other persons attending the premises.
DISRUPTION, CURTAILEMENT, CANCELLATION. The Marden House Centre will not be liable for any disruption in services or other occurrence that causes your event to be terminated before the end of your booking and Hirers should make sure they insure their event just in case of cancellation.
LOSS OF KEYS. In the event of loss of keys, the hirer will be liable for the cost of key replacement and possible lock replacement.
INSURANCE. The hirer should make their own insurance arrangements and shall be liable for any damage caused to the premises, furniture and fittings arising during the hire period. Bookings relating to Group Activities involving group members or the public (not private bookings) must on request supply a copy of the Insurance for that activity.
ACCIDENTS. Should any person suffer an accident or injury during the course of the Hire full details must be entered into the Accident Book displayed in the Kitchen. Please ensure that you have your own First Aid Kit.
HEALTH & SAFETY. A Health & safety Policy and Procedures document is available on request, and the terms and conditions contained therein form part of the Conditions of Hire.
SAFEGUARDING. The Trustees have a written Safeguarding Policy, but Hirers must ensure they have their own appropriate Safeguarding Policy if necessary.
DATA PROTECTION. The Trustees have a Data Protection policy in place and undertake never to provide to any Third Party details provided to them. Additionally, only Trustees who have a need to know of certain elements of data are given authority to see/process such data.
We hope that you will enjoy using The Marden House Centre. If you have any comments or queries, please ring the President, Graham Spencer,
on 01249 811835 or mobile 07777 692615.
PLEASE SIGN AND RETURN KEEPING A COPY FOR YOUR RECORDS
Signed: ............................................................................................ Date: .......................................................................................................
Name on the Account: ............................................................
Sort Code: .......-................-...............
Account Number: .................................................................
We hope that you will enjoy using The Marden House Centre. If you have any comments or queries, please ring the President, Graham Spencer, on 01249 811835 or mobile 07777 692615.